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Rebar Coupler FAQs

  • Q How is the goods transported?

    A We cooperate with well-known international freight forwarders by default; sea freight/air freight/courier services are all available for selection.
  • Q What is the production lead time and delivery time?

    A ① Standard products: Production lead time is 7–15 working days, with delivery arranged within 3–5 working days after production completion; ② Non-standard customized products: Production lead time is 15–25 working days.
  • Q How to ensure the quality consistency of bulk orders?

    A We implement strict quality control procedures: ① Raw material inspection (material composition analysis, mechanical property testing); ② In-process patrol inspection (thread accuracy, dimensional tolerance checking); ③ Final product 100% inspection (tensile strength testing, appearance defect screening); ④ Each batch of products is accompanied by a quality inspection report, supporting customer on-site inspection or third-party sampling.
  • Q Which Incoterms and payment terms do you support?

    A ① Trade Terms: FOB Qingdao by default; ② Payment Terms: T/T (30% advance payment + 70% balance paid before shipment), L/C. More flexible terms can be negotiated for long-term cooperation clients.
  • Q Which international standards do your rebar couplers comply with?

    A Our products comply with ISO (International Standard), DCL (Saudi Standard), and CARES (UK Standard). Corresponding certification reports can be provided as required by the target market.
  • Q Can you provide samples? What is the sample fee and delivery time?

    A Free samples of standard specifications are available (freight collect). The sample production lead time is 3–5 working days, and international courier delivery takes 5–7 working days.
  • Q What is the warranty period of the product? How to handle quality issues?

    A The warranty period is 12 months from the date of goods receipt. Within the warranty scope, if there are material or manufacturing defects in the product itself, we will provide free replacement of new products or bear rework costs; if damage is caused by improper installation or human error, we will provide repair/replacement services at cost price.
  • Q Is the installation process of the rebar coupler complicated? Do I need special tools?

    A Installation is simple and efficient, requiring only 3 steps: ① Strip ribs and roll threads on the rebar end; ② Screw the sleeve onto one end of the rebar; ③ Connect the other rebar and tighten with a torque wrench (torque values refer to ISO 15835 standard). A rebar threading machine is required for matching use (we can provide tool purchasing recommendations or supporting supply).
  • Q What is the HS code of the product? What should be noted during customs clearance?

    A The HS code for rebar connection couplers is 7318190000. For customs declaration, you need to provide the product manual, certification report, and certificate of origin. We will provide standardized templates for customs declaration documents to ensure smooth customs clearance.
  • Q Do you have the necessary certification documents for export? (e.g., CE, ISO, Certificate of Origin)

    A We can provide a full set of export certification documents: ① Product certifications: ISO 9001 Quality Management System Certification; ② Trade documents: Certificate of Origin (CO/FTA), commercial invoice, packing list, customs declaration form, and product test report.
  • Q What is the material of the rebar coupler? What about mechanical properties like tensile strength?

    A The main material is 45# high-quality carbon steel (or HRB400 alloy steel, customizable upon request). It undergoes quenching and tempering treatment, with tensile strength ≥ 630MPa, yield strength ≥ 400MPa, and elongation at break ≥ 15%, ensuring strength grade compatibility with reinforcing bars.
  • Q Which rebar sizes are your couplers compatible with? Do you support non-standard size customization?

    A The standard applicable rebar diameter ranges are φ12mm–φ40mm (metric) and #4–#13 (imperial). Thread types include parallel thread (HRB400/500), taper thread, etc. Non-standard sizes (e.g., special diameters, lengths, thread specifications) are available via customization; please provide detailed technical parameters for feasibility verification.
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